Need to return your item?
1. Check validity of Return
Items can be returned within 14 days upon receipt of shipment.
NOTE: We always care about the experience of the customers so you will be refunded at any time we do anything wrong.
➽ What is the return policy for bundled items?
For Bundled Items, all items in the bundle must be returned in order for the return to be processed.
Replacements are currently only applicable for returned items. Please indicate in the return form that you wish to have a replacement made.
2. Fill in the Online Return Form
- Contact us Via this form here.
- Include your Order Number & Problem with your products.
- You will get our reply within 8 hours & comfirm return reason.
- Then just fill in the Return Form and submit.
⚫ Always save your time so all process only in 1 day
- Return Logistics Arrangement
Drop off to nearby EMS, USPS, DHL,ect..
3. Pack the items and drop them off at the nearest lockers
Kindly ensure that the item to be returned has the original packaging, free gifts, warranties, tags, manuals, and any other item(s) that came with it. Make sure you wrap this in a layer of external packaging, like plastic, to avoid damage to the parcel during transportation.
4. Waiting for returns/refunds
➽How long is the quality evaluation process?
The quality evaluation process may take 2 to 4 business days once the item reaches our Warehouse.
The refund process only begins after we have completed evaluating your returned product.